Frequently Asked Questions

01

Is this gambling?

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No. LuxuryVault operates as a skill-based promotional competition. Every participant must answer a skill-testing question, which removes chance-based mechanics and ensures full compliance with Canadian contest regulations.

02

How is the winner chosen?

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The winner is selected during a publicly streamed live draw using a verifiable randomization system. The entire process is transparent and open for anyone to watch.

03

How many entries are available?

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Each draw is capped at 300 entries. No unlimited entries. No hidden participants. Everyone has a fair and equal chance.

04

Can I buy multiple entries?

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Yes. You may purchase any of the available entry packages. Higher tiers offer better value and improved probability.

05

Is the prize authentic?

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Yes. Every prize is authenticated through established luxury verification processes. Documentation, serial checks, and full accessory sets are included where applicable.

06

Where do you source your prizes?

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LuxuryVault is supported by a leading UK-based luxury supplier with 10+ years of experience and over £24.4M in authenticated high-end goods handled. While they do not operate our competitions, their sourcing standards and authentication expertise shape the quality of every prize.

07

How do I know the draw is fair?

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Every draw is conducted using a certified randomization system and streamed live. We never alter, adjust, or manipulate entries — the process is fully transparent.

08

What happens if I win?

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You will be contacted immediately after the live draw. Your Hermès Birkin will be delivered securely with full authentication and documentation.

09

What happens if the draw doesn't sell out?

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We offer a cash prize alternative for the winner or extend the draw — whichever the community prefers.

10

Where are you located?

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LuxuryVault is based in Toronto, Ontario, Canada.

11

Who runs LuxuryVault?

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LuxuryVault is the Toronto-based competitions arm operated by the team behind luxurywatchsupply.com, a trusted luxury watch and handbag retailer with over a decade of sourcing, authentication, and client-service experience. Every prize is sourced and verified through their established channels.